All items are supplied with gift packaging which includes a box (size varies according to the item)
There is an additional charge for postage.
Please remember that this jewellery is handcrafted and some wire elements get damaged if not handled with some care and stored carefully. I use professional quality silver wire which is hallmarked where required according to the amount of silver used to make the piece. Although I guarantee my craftsmanship, excessive wear (including bending, stretching, snagging, pulling and even dirt build-up) can compromise wire strength. It is a similar principle to a twist tie that breaks after too many twists.
If your jewellery breaks or becomes damaged then please contact me. I will evaluate it and
advise you on the repairs needed. If I cannot replace the exact components, I will create a similar design. Depending on the nature and cause of the damage, some charges may
apply. For example any manufacturing flaw will not result in a charge but damage due to excessive wear and tear, or impact, may result in charges (including postage if
Bracelets are particularly prone to damage because of how they are worn and how much we use our hands and arms. Bead components can chip, crack or shatter with impact. Bracelets can catch on things and repeated pulling can break jewellery wire. They also tend to get the most dirt and oil build up (which can cause kinks and breakage), so keeping them clean and storing safely when not worn can help with this.
It is advisable not to wear any jewellery to bed or during any water-based activities like swimming or in the shower/bath.
I buy wire from suppliers in good faith that it is in fact 925 solid silver wire. Where the item has been hallmarked then this is guaranteed but items like earrings and some necklaces generally do not require hallmarking.
Some useful care instructions -